Conditions/Kjøpsvilkår
Conditions
Your order will normally be handled within 1-2 working days. BRING/DHL Express is our standard means of shipping. Shipping within Norway usually takes 1-3 days after pickup, while it's 1-5 days worldwide.
Upon ordering, you will receive an order confirmation. When the item is shipped you will receive a shipping confirmation.
We accept Visa, Mastercard and PayPal as means of payment.
All taxes & duties are included for internatonal orders, no hidden costs, for more info click here.
Privacy policy
Skomaker Dagestad follows the law on personal data by The Norwegian Data Protection Authority. The Data Protection Authority shall facilitate protection of individuals from violation of their right to privacy through processing of their personal data. Personal information given by customers will not be forwarded to any third parties.
All web pages where you as a customer leave personal information in conjunction with a transaction, are what is called secure pages (encrypted transfer of information). The pages are enabled with SSL (Secure Socket Layer), when in use, you can see the lock symbol in your status or address line.
Return Policy
If you are not fully satisfied with your purchased merchandise, we will gladly accept returns within 14 days of delivery. When returning items purchased on our web shop you are entitled to a refund or item exchange. All returned merchandise shall be returned in its original condition and shall only be returned with original tags and packaging, unwashed and unused. Please do not attach tape to any of the products, and be sure to include the receipt you received with your original delivery.
When returning items you will have to pay for the shipping costs. When exchanging items we will cover the freight costs back to you. Refunds will be issued to the same method of payment used for the purchase.
For international orders, since all taxes & duties are handled and paid for by DHL Express, you will not be eligible for having those refunded (20% of listed prices).
We only accept returns on products which are purchased through our online store.
We are not responsible for compensation of lost packages without any proof of delivery. When your return is received we will refund the purchase immediately.
For Norwegian customers, we have a return service with a flat rate of 350 NOK. It may be purchased here: Returservice Norge
For international customers, please email us to arrange something similar.
skomakerdagestad@gmail.com
MTO Refund
In the instance of an unsatisfactory MTO delivery, please be aware that we reserve the right to complete the transaction in full, based on this product having been ordered and built for you, the customer, and you only. Refunds will only be given on the occasion where one of our suppliers is not able to deliver the order.
Please feel free to contact us if you have any questions, comments or concerns. We always appreciate any feedback you may have.
Kjøpsvilkår
Din bestilling blir normalt behandlet i løpet av 1-2 virkedager. Vi sender med BRING/DHL Express (med mindre annet er avtalt). I Norge tar det normalt 1-3 dager. I verden, 1-5 dager.
Når betaling er gjennomført vil du motta en bekreftelse på bestilling per e-post. Du skal også motta sporingsnummer når pakken er sendt fra oss.
Vi tilbyr betaling med Visa og Mastercard.
Merverdiavgift er inkludert i alle våre priser.
Angreretttsloven gjelder kun ved forbrukerkjøp. Ønsker du å benytte deg av angreretten, send oss følgende skjema innen 14 dager etter at varen er levert av vår transportør. Returfrakt dekkes av kunde.
Ved eventuelle reklamasjoner, vennligst ta kontakt med oss på e-post.